SERVPRO of West Akron Employee Photos

Men and women standing

TEAM SERVPRO of West Akron

We have a fantastic group of Estimators, Crew Chiefs, Technicians, Marketeers and Office Staff that help property owners make Water, Fire & Storm Damage Restoration, "Like it never even happened."  Our SERVPRO of West Akron crews are available 24 hours a day. 

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Jesse Lee

Jesse Lee is the Operations Manager for SERVPRO for 10 years and is IICRC Certified in Water Damage Restoration, Applied Structural Drying, Asbestos Hazard Evaluation Specialist, LEAD and Mold. Jesse manages the daily operations of our crews, equipment, and vehicles. He supervises all mitigation jobs and guides customers through their restoration and cleanup needs to provide them the best service.

Jesse is married to his wife Denise and has 4 boys: Jess (24), Alex (22), Preston (11) and Logan (10). He keeps busy with the boys coaching their basketball, baseball, and football. The family also has two rescued male rottweilers. When he isn’t busy with work and family sporting events, Jesse, enjoys competing in billiard tournaments.

Not only does Jesse enjoy helping families restore their home after a fire, water, or storm damage, he also appreciates his SERVPRO family. He likes our company summer tailgate parties where the staff and crews get to relax, play games and eat great food!

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Joe Embrogno

Joe recently celebrated 10 years at SERVPRO and is IICRC certified in Water Restoration and LEAD. He is a first responder to help our customers that have experienced a fire, water, storm, or mold disaster. He cares about his customers, and he will make sure that when the job is completed that they are confident and satisfied with the work done. He always takes time to answer questions so that customers feel informed and at ease with the process.

Joe has been married to his wife Jackie for over 5 years. They have four fur babies; Gemma a black pit bull, Reign a blue pit bull, and two cats Vino and Vada. He enjoys being outside during any season whether it is hiking, fishing, camping or snow skiing. If he is on call for work, he will have his family and friends over for a cookout by his firepit making sure to never miss a call.

Not only is Joe is here to help our customers, but he is helping our crews by training new employees to make sure that each customer is at ease when experiencing a tragedy to their home or business. Joe always has a smile on his face and has a contagious laugh that makes our SERVPRO parties extra fun. He is a great asset to our team and glad that he has been with us for a decade.

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Alex Jogerst

Alex a Project Manager for SERVPRO and is IICRC Certified in Water Restoration. He oversees all aspects of assigned restoration jobs and assigned production crews. Alex is one of our first responders after our clients suffer a devastating fire, water, or storm damage. He explains the process of the job to our customers and works hand in hand with our local insurance adjusters.


Alex is married, has a son and a dog. He loves spending time with all of them camping and boating in the summer months. Alex knows how difficult it can be to have a disaster and therefore he works closely with all his customers and his crew to provide the best, “Like it never even happened,” experience.

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Heather Kinback

Heather has been with SERVPRO for 10 years and is IICRC certified in Water Restoration and Fire Restoration. She is a Project Manager for SERVPRO and always provides excellent service to our customers that have experienced a fire, water or storm damage. 

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Mary Keister-Whitmyer

Mary Keister-Whitmyer is the Marketing Director at SERVPRO of West Akron. She has worked at SERVPRO for over 15 years. She has over 28 years of sales and marketing experience. She enjoys meeting new customers and educating them on our current services that we provide. Mary lives with her husband and two puppies. She loves to take vacations to South Carolina and visiting her daughter in Texas. If you have any questions, Mary is the one to call!

SERVPRO employee with dark hair

Julie Workman

Julie started at SERVPRO as a territory Account Manager 12 years ago. After 7 years as a Sales Account Manager, Julie changed positions and became our Social Media Manager developing creative and engaging social media content on all our social media channels such as LinkedIn, Facebook, Twitter, Pinterest, Instagram, and YouTube. She is a graduate from Denison University and has over 20 years sales and marketing experience. 

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Angela Rankl

Angela Rankl is the Commercial Marketing Manager at SERVPRO.  She joined the Marketing Team in December 2021. Angela educates potential and existing customers on the reasons SERVPRO is the best cleaning and restoration company. She joined the company with having over 18 years of business development and sales experience. 

When she is not working, Angela enjoys being outdoors boating and camping. She recently just moved to the Berlin Lake area with her fiancé and two cats. Angela is looking forward to meeting new customers making sure that their business is SERVPRO Ready in case they have a water, fire, or storm damage.

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Steve Shaffer

Steven Shaffer is a Crew Chief for SERVPRO and is IICRC Certified in Water Restoration. Steve has been with us for 4 years and is an asset to our team. He is always willing to help our clients during emergencies at any hour and assists in training our new crew employees.

When Steve is not remediating a water or fire loss, he will be busy camping, fixing cars or being on the water. He loves playing and spending time with his dog, Tipsey. He also enjoys hanging out with his fellow SERVPRO crew members especially during our company cookouts and holiday parties.

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Christ Feher

Chris Feher is a Crew Chief for SERVPRO and is IICRC in Water Damage Restoration. Chris has been with the company almost 2 years now. He started as a Crew Technician and has worked his way to a Crew Chief in a short time by his dedication, quick learning, great customer service and positive work ethic.

Chris is married to his wife Michelle and has a beautiful daughter Bella, a dog named Noah and a cat named Sweet Pea. He enjoys being a husband and father spending his off-time cooking family dinners, playing family games and going to Indians and Browns games. He does enjoy playing poker and golfing with friends.

Not only does Chris help you out in your time of need during a water, fire or mold loss he has become a friend to his fellow work employees. He likes our morning breakfast treats and the SERVPRO holiday parties.

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Kelly Blile

Kelly Blile is our Fire Restoration Crew Chief at SERVPRO. She has a great attention to detail making sure that when our fire cleanup and restoration team is done with a job it looks like, "It never even happened."

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Tracy Myers

Tracy Myers is the Office Manager for SERVPRO. Tracy oversees the work for all our office employees and ensures they are working productively to meet deadlines and adhere to company standards. She has been with the company for over 24 years and started off as a crew technician then became a fire estimator to now the office manager. She is the “Jack of All Trades” at our SERVPRO franchises. She is IICRC Certified in Water and Fire Restoration.

Tracy has been with her better half, April, for over 12 years. Her house is filled with several fur babies – Harlee her Rottweiler, Nero her Mastiff and Dusty her “grumpy” cat. She loves watching her pups run around her giant backyard where she enjoys gardening and then creating meals with her fresh vegetables while watching football and UFC/Martial Arts.

When we asked Tracy, what her favorite experience is at SERVPRO, her response is getting together at the company appreciation parties. Tracy has been an essential part of our “SERVPRO Family” where she has helped tons of customers and has taught countless new employees. Her vast knowledge and decades of experience helps make our SERVPRO so successful.

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Kathy Haslam

Kathy Haslam is the Office Administrator at SERVPRO. She tends to all office related tasks, customer intake calls and assists other staff members in all other aspects of the business. Kathy is the voice you hear when you call our SERVPRO. She did work as a Fire Crew Chief several years ago, so she is knowledgeable when it comes to answering customers questions about our industry. After hours you will find Kathy camping her husband, John, of 29 years and their dog Buddy. She has a son and daughter in law that she enjoys spending time with on the weekends.