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SERVPRO Professionals are Trained in the Science of Drying

9/18/2018 (Permalink)

Water Damage SERVPRO Professionals are Trained in the Science of Drying SERVPRO of West Akron employees loading up a truck with equipment for a water loss.

Did you know there is a science behind the drying process after your home or business has been affected by water damage?

Your reaction may be to clean up water just using towels and mops and place a few fans to the area, but SERVPRO of West Akron crews have been professionally trained and certified to follow strict industry approved standards to help lower the chances of any secondary damage. 

Our crews will:

1. Inspect your home or building to detect every component that is wet to help prevent secondary damage from happening.

2. Measure how much moisture is in wet materials and monitor whether the materials are drying properly.

3. Speed up the drying process by using professional drying equipment.

SERVPRO of West Akron has the tools and equipment  to  help speed the drying of your home or business to preloss condition.

CALL SERVPRO of West Akron at 330-867-5723 to help make water damage "Like it never even happened."

SERVPRO of West Akron Water Damage Specialists

9/18/2018 (Permalink)

Water Damage SERVPRO of West Akron Water Damage Specialists SERVPRO equipment placed at a water loss in a commercial building in Akron, Ohio.

SERVPRO of West Akron is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today - SERVPRO of West Akron 330-867-5723

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Akron has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of West Akron

SERVPRO of West Akron specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Storm Watch vs Warning Forecast in Akron, Ohio

9/10/2018 (Permalink)

Storm Damage Storm Watch vs Warning Forecast in Akron, Ohio A severe storm in Akron Ohio damaged this home.

Storm Watch versus Storm Warning

In our daily routine we check the weather forecast. Sometimes, that forecast will prepare us for storms that maybe developing and we continue to watch the news in case something severe develops. We hear the terms Storm Watch and Strom Warning on TV, but what really is the difference between a storm watch vs a storm warning?

Knowing what weather terms mean can help you prepare your home and family for any type of weather event.  The best time to learn them is before any emergency happens.

A WATCH means that the potential exists for the development of severe thunderstorms or tornadoes, depending upon the specific type of watch issued. In the case of a tornado watch, this DOES NOT mean that a tornado has been seen or even indicated on radar...it just means that conditions are favorable for the formation of tornadoes in thunderstorms. Similarly, a severe thunderstorm watch means that conditions are just conducive for the development of severe weather and DOES NOT indicate that severe weather has been reported. While no immediate action on the part of the general public is required for the issuance of a watch, citizens should keep up to date on the current weather situation and be prepared to seek shelter if necessary.

This is a great time to prepare your house if forecasts are calling for a strong storm.  

  • Tie down or bring in outdoor items that can go airborne.
  • Clean out your gutters to prevent water from pooling on your roof.
  • For serious storms, consider boarding up your windows.
  • If a possible tornado is on its way, make sure your safe room is ready.

A WARNING, on the other hand, requires more immediate action and should be taken seriously. A severe thunderstorm warning indicates that severe weather is imminent in your area or is already occurring (based on either human observation or doppler radar). The term severe refers to hail greater than or equal to 1.00" in diameter and/or wind gusts that meet or exceed 58 mph. Although these storms can also be associated with dangerous cloud to ground lightning or heavy rainfall that is capable of causing flash flooding, neither of these two items serve as criteria for a severe thunderstorm warning being issued.

What do I do if severe weather is coming?

  • Have a plan for immediate shelter in your home for your family and pets.
  • It is possible to loose electricity during severe storms. Be prepared by charging your cell phone and have a battery operated weather radio.
  • Be prepared by having all emergency documents in a water/fire proof safe, first aid kit, bottle water and food,
  • Prepare your home by tying down any outside furniture, trampolines, grills, flower pots, etc.
  • If a possible tornado, consider boarding up your windows.

If you need storm damage cleanup and restoration, please call SERVPRO of West Akron 24/7/365 at 330-867-5723!

Water Damage from Severe Storms in Summit County, Ohio

9/10/2018 (Permalink)

Water Damage Water Damage from Severe Storms in Summit County, Ohio SERVPRO of West Akron equipment drying out a basement that was flooded from a severe storm in Akron, Ohio.

What if my property has storm damage?

SERVPRO of West Akron receives many calls of water damage after all types of weather storm events. We service residential and commercial properties that have been damaged from hail, stron winds, heavy rainfall and tornadoes. After these storms our crews are dispatched to perform water removal, remediation, sanitizing, and drying out the structures of homes and businesses affected by flood waters.  Our professional technicians are available 24/7/365 days a year and have the experience and expertise to put your home or business back together.  “Like it never even happened.”

Did you know that we have 24/7 Storm Damage Services?

After the storm has passed and conditions are safe for our technicians, our work begins.  We provide the following disaster cleanup services to Akron, Fairlawn, Stow, Tallmadge, Cuyahoga Falls, Munroe Falls and surrounding communities in Summit County.

  • Roof Tarping
  • Board Ups
  • Temporary Power Hookup
  • Tree Removal
  • Temporary Structural Repairs

Call SERVPRO of West Akron at 330-867-5723 for water restoration and cleanup.

SERVPRO of West Akron Mold Specialists

9/10/2018 (Permalink)

Mold Remediation SERVPRO of West Akron Mold Specialists Mold growth in a Akron, Ohio basement.

SERVPRO of West Akron Mold Specialists

A plumbing leak, sewage back-up, broken pipes or any other kind of water damage can cause excess moisture in a home which may lead to mold growth. Mold damage and mold growth is actually very common in most homes. Our SERVPRO of West Akron team was called in to clean up this mold growth after this home was unoccupied for several months and moisture had gotten into the home.

Although checking for mold in a home may seem like a simple job, but some mold can hide in your basement and/or attic. It is important to have an expert that has been trained and certified of getting the job done right the first time. We have the right chemicals and equipment for handling mold in a safe manner plus we have the right gear to perform the deodorization processes without putting your family at risk. Trying to preform the mold remediation project can be risky to the occupants of the home. Please call the professionals of SERVPRO of West Akron because we have the skill set and expertise of doing a detailed job!

SERVPRO of West Akron: 330-867-5723

September is National Preparedness Month in Akron, OH

9/6/2018 (Permalink)

Storm Damage September is National Preparedness Month in Akron, OH Call SERVPRO of West Akron at 330-867-5723 for your Free Emergency Ready Profile Assessment.

September is National Preparedness Month: “Disasters happen, prepare now, learn how”

Local SERVPRO disaster recovery specialist offers Akron property owners tips for preparing for, surviving, and recovering from the unexpected

Akron, OH (Grassroots Newswire) August 28, 2018 - Local disaster restoration specialist Laurel Kolenz & Maureen Gentile, owners of SERVPRO® of West Akron, reminds Akron property owners that September is National Preparedness Month. This annual event, sponsored by the Federal Emergency Management Agency (FEMA), provides families and businesses with the information and resources they need to plan for, react to, survive, and recover from an emergency, before the emergency happens. (https://www.ready.gov/september)

For National Preparedness Month 2018, themed “Disasters happen, prepare now, learn how,” FEMA has prepared a week-by-week calendar of recommended actions property owners can take to be ready if disaster does strike:

Week 1. Create an emergency plan that includes signing up for emergency alerts and making contingency plans for shelter, evacuation, and family communication.

Week 2. Learn life-saving skills. CPR is a good place to start, but also be certain you know how to turn off the utilities in your home and ensure your smoke and CO detectors are properly installed and working.

Week 3. Check your insurance coverage. Once the emergency is over, appropriate and sufficient insurance will be key to getting your life back to normal, or at least on track.

Week 4. Plan financially for the possibility of a disaster. This goes beyond having a “rainy day fund” for immediate needs. Gather and organize important home, business, insurance, financial, and personal documents and keep them up-to-date and stored in a secure, water-and-fire proof location.

“There’s a difference between surviving a disaster and recovering from a disaster,” says Kolenz. “Families and businesses who take the time to create both a short- and long-term plan to deal with the unexpected are better able to respond quickly if the unexpected happens, which can improve their chances of survival. Having key information at their fingertips in the aftermath of the emergency can set them on the path to recovery more quickly and with less stress.”

Because SERVPRO recognizes a fast response is critical in any emergency, Kolenz reminds Akron-area commercial and residential property owners they can download the SERVPRO READY app for free at https://ready.SERVPRO.com/home/mobileapp. The app allows users to store essential contact and property information electronically, where it can be accessed with a mobile device in seconds, right from the scene, if disaster strikes. For local business owners who designate SERVPRO of West Akron as their disaster mitigation and restoration provider, SERVPRO professionals will conduct a no-cost assessment of their facility, help the owner complete a comprehensive Emergency READY Profile® (ERP), and store that profile in the READY app.

“SERVPRO disaster cleanup and restoration specialists are ready to respond to emergencies big and small,” said Kolenz. “From SERVPRO’s Disaster Recovery Team, a group of elite large-loss specialists, prequalified and strategically positioned throughout the United States to handle any size disaster, to local SERVPRO professionals like SERVPRO of West Akron, we specialize in disaster restoration, cleanup and repair services, helping make it ‘Like it never even happened’ for both commercial and residential customers.”

For more information on SERVPRO® of West Akron, please contact Laurel Kolenz or Maureen Gentile at (330) 867-5723 or mgentile@wideopenwest.com. For more information on SERVPRO® and the SERVPRO® Emergency READY Program, please visit www.ready.SERVPRO.com.

Get your ERP before the NE Ohio Storms Happen this Fall

9/4/2018 (Permalink)

Storm Damage Get your ERP before the NE Ohio Storms Happen this Fall Emergency Ready Profile App- Call 330-867-5723 today for your FREE Assessment.

Take action, be prepared and be ready for when disaster strikes! September is National Preparedness month and SERVPRO of West Akron wants to inform property owners with the information and resources they need to plan for, react to, survive, and recover from an emergency, before the emergency happens.

Week 1. Create an emergency plan that includes signing up for emergency alerts and making contingency plans for shelter, evacuation, and family communication.

Week 2. Learn life-saving skills. CPR is a good place to start, but also be certain you know how to turn off the utilities in your home and ensure your smoke and CO detectors are properly installed and working.

Week 3. Check your insurance coverage. Once the emergency is over, appropriate and sufficient insurance will be key to getting your life back to normal, or at least on track.

Week 4. Plan financially for the possibility of a disaster. This goes beyond having a “rainy day fund” for immediate needs. Gather and organize important home, business, insurance, financial, and personal documents and keep them up-to-date and stored in a secure, water-and-fire proof location.

SERVPRO of West Akron understands the importance of a fast response is critical in any emergency. SERVPRO has a downloadable app for both commercial and residential property owners. The SERVPRO READY app is free and allows users to store essential contact and property information electronically, where it can be accessed with a mobile device in seconds, right from the scene, if disaster strikes. For business owners in the NE Ohio area, please call us at 330-867-5723 to conduct a no-cost assessment of your facility and to complete a comprehensive Emergency READY Profile® (ERP), and store that profile in the READY app.

SERVPRO of West Akron can handle any size job and we our crew is ready to quickly to mitigate and restore your business or home after a fire or water emergency, “Like it never even happened”.

Fire Safety Tips for homeowners in Akron, Ohio

9/4/2018 (Permalink)

Fire Damage Fire Safety Tips for homeowners in Akron, Ohio Home Fire in Akron, Ohio

It is very important to educate your family of fire safety and to have a plan of action. Home fires can start and spread quickly. Just a little bit of planning can make a big difference for your family. Here are a few tips:

  • Check Your Smoke Alarms regularly to make sure they are still working properly. Change the batteries every year.  Replace all smoke detectors after 10 years.
  • Create and Practice a Fire Escape Plan. It is important to have two different escape plans out of every room. Teach your children to stay low and go because smoke is very toxic.  Also, Practice feeling the door, doorknob and cracks around the door with the back of your hand to see if they are too hot and finally have a designated meeting place outside and away from the home.
  • In an Emergency, Leave Home Immediately. If you are inside during a fire, leave immediately and then when you are safe outside call 911.
  • If You’re Stuck Inside, Cover the Areas Where Smoke Might Come In. If you are unable to safely leave your home during a fire, cover your vents, doors and cracks around your door with blankets or towels to keep smoke out of your room then call 911.
  • To prevent fires: Keep space heaters away from flammable materials, store gasoline in locked areas away from children, turn off any devices when you leave home, avoid over plugging several appliance cords into the same electrical socket, blow out candles, secure fireplaces with screens. When cooking make sure you don’t have anything flammable near cooking surfaces and have a fire extinguisher in the kitchen.

SERVPRO of West Akron is your local 24/7 Fire Cleanup and Mitigation company. Call us at 330-867-5723.

SERVPRO of West Akron Commercial Fire Steps

9/4/2018 (Permalink)

Commercial SERVPRO of West Akron Commercial Fire Steps Fire damage rafters in Akron, Ohio

Are you a business owner in Akron, Ohio? Do you have a plan of action in case your facility has a fire? Most business owners are simply not prepared to address the issues after a fire strikes. They do not know how to clean up soot or smoke damage and it is very important to begin the fire loss cleanup process quickly. The quicker you clean up the soot and/or smoke damage the faster you can get back to work and therefore not losing the revenue from being closed from the fire disaster.

The crews at SERVPRO of West Akron take these steps to return commercial buildings to the state it was before the fire:

Step 1: CALL SERVPRO of West Akron at 330-867-5723

Our franchise is available 24/7/365. We will arrive with the appropriate equipment and resources to begin the fire cleanup process.

Step 2: Inspection and Fire Damage Assessment

Our estimators will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage we can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

If water is used by the fire department to extinguish the flames we will begin the clean up of water immediately and remediate majority of the water. We will place air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO Franchise Professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

Our crews will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We also use industrial air scrubbers and fogging equipment to remove any smoke smell and to restore the air quality in the building.

Step 7: Restoration

During the restoration stage we will rebuild your structure and repair or replace drywall, paint, and install new carpet; or even rebuild various areas or rooms in your business.

Don’t forget that soot damage, smoke damage and problems with smoke in the air in the building must be addressed as soon as possible. Call the experts at SERVPRO of West Akron at 330-867-5723.

FInding Mold in Akron, Ohio

9/4/2018 (Permalink)

Mold Remediation FInding Mold in Akron, Ohio Mold found behind walls in a basement in Akron, Ohio.

Mold can be seen by the naked eye, but it also can hide behind and underneath places in your home. Mold needs moist areas to begin growing. You may walk into your home or business and smell musty, mildew - moldy smell….here are the top 5 areas that may have mold hidden in your home in Akron, Ohio.

  1. In Your Walls - The number one place to check for hidden mold is in your walls. If you find mold on the walls its likely you have mold growth inside your walls. Moldy drywall is one of the worst culprits for spreading mold.
  1. Under Your Carpet and Flooring - The moment your carpet gets wet it becomes a breeding ground for mold. You can also find mold on wood flooring, laminate flooring and can take place on the undersides of tile. The mold feeds on the glue and any moisture trapped there.
  1. In Storage Areas - Basements, closets, and other storage areas are dark and cool and suffer from water leaks that go unnoticed and therefore ideal for mold growth. Storage areas usually contain cardboard boxes that contain organic matter that mold loves to grow on.
  1. In Your Ceilings - If there is mold in your walls, then more likely there is mold on your ceilings.
  2. Behind Furniture – Check behind furniture that is pressed against walls that may trap moisture and create ideal conditions for mold to breed.

Call SERVPRO of West Akron to mitigate mold found in your home or business in Akron, Ohio at 330-867-5753.